1. Who we are and what these terms cover
JF Agency AI is a web design, automation, and AI agent agency based in North Carolina, United States. These terms apply to the use of this site and to the services you hire us for. If your proposal or contract says something different, your proposal or contract prevails.
2. Use of the site
The information on this site is general and does not replace a review of your case. The examples on the page are illustrative, and the calculator gives an estimate based on the numbers you enter, not a guaranteed result.
3. Proposals and hiring
Before we start, we review your case and send you a written proposal with the scope, price, and timeline. Work begins once you approve the proposal and pay the deposit. Anything not included in the proposal is quoted separately.
4. Pricing and payments
- Projects: 50% of the price is paid to start, and the remaining 50% on delivery.
- Maintenance: a monthly plan for the amount agreed in your proposal, billed every month.
- Invoices: we send them by email, and they are paid on a secure Stripe page. They are due 15 days after they are sent.
- Taxes: if taxes apply, they appear on the invoice.
5. Cancellations and refunds
- Projects: if you cancel before we start working, we refund the deposit. Once work has started, the deposit is not refunded, and if you cancel you pay for the work done up to that point.
- Maintenance: you can cancel it with 30 days' notice by emailing jhonatan@jfagencyai.com. The current month is not refunded.
6. Ownership of the work
Once you finish paying for a project, what we built for you (the site, the automations, and the agents) becomes yours. We may show it in our portfolio unless you ask us not to. Third-party tools and services your system uses, such as hosting or AI models, remain subject to their providers' terms.
7. Your data and your clients' data
How we handle data is explained in our privacy policy. Your clients' data is yours, and we use it only to provide the service to you.
8. What we cannot guarantee
We do the work carefully and test it with you before it goes live. Even so, we cannot guarantee specific business results, such as a number of sales or clients, because they also depend on your business and your market.
9. Governing law
These terms are governed by the laws of the State of North Carolina, United States.
10. Changes to these terms
If we change these terms, we will post the new version on this page with its effective date. Projects already approved keep the terms of their proposal.
11. Contact
For any questions about these terms, email us at jhonatan@jfagencyai.com.